Important return information

Consumers are entitled to a right of withdrawal shall be the following, where consumer is any natural person who enters into a transaction for purposes which can be attributed mainly neither commercial nor their independent vocational activity:
You have the right to cancel within fourteen days without giving any reason this contract. The withdrawal period is fourteen days from the date on which you or a third party named by you, which is not the carrier, the goods have taken physical possession of.
To exercise your right of cancellation, you must notify us
RC-KleinKram Stefan Klein
Boelstrasse 11
57518 Alsdorf
Tel: 02741-18 21 987
Fax: 02741-18 21 988
by a clear statement (eg a consigned by post mail, fax or email) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form which is not mandatory, however.
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract, we give you all the payments that we of
received, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us to take advantage Shipping), and must be repaid immediately at the latest within fourteen days from the date on which the message has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.
We may withhold the reimbursement until we have received the goods back
or until you have demonstrated that you have returned the goods, the
on which is the earlier.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days.
You bear the direct cost of returning the goods.
You only need to pay for any diminished value of the goods when such
Value loss on one to establish the nature, characteristics and functioning
the goods are not necessary to deal with them is due.
Exclusion of right of withdrawal
The right does not apply to contracts
• the supply of goods that are not pre-made and the production of which an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer
• the supply of goods, if they were mixed after delivery due to their nature inseparably with other goods
End of the cancellation.
Withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
[Name, address, telephone number, fax number, e-mail address here]
Hereby give notice that (s) I / we (*) from my / us (*) concluded contract for the purchase of the following products (*) / provision of the following services (*)
Appointed on (*) / received on (*)
Name of person / consumer (s)
Address of person / consumer (s)
Signature of / consumer (s) (with message on paper)
(*) Delete as applicable.